Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

Cookies contain information about your visit, such as your preferred language and other settings. This can make your next visit easier and the site more useful to you.

2. How We Use Cookies

We use cookies for several purposes:

Essential Cookies (Always Active)

• Shopping Cart: Remember items you've added to your cart
• Session Management: Keep you logged in during your visit
• Security: Protect against fraud and security threats
• Website Functionality: Enable core website features

Performance Cookies

• Analytics: Understand how visitors use our website
• Traffic Analysis: Monitor website performance and loading times
• Error Tracking: Identify and fix technical issues
• A/B Testing: Test different versions of web pages

Functional Cookies

• Preferences: Remember your language and region settings
• Tyre Finder: Save your vehicle information for recommendations
• Recently Viewed: Show products you've recently looked at
• Live Chat: Enable customer support chat functionality

Marketing Cookies

• Advertising: Show relevant ads based on your interests
• Social Media: Enable sharing to Facebook and Instagram
• Remarketing: Show you ads for products you've viewed
• Email Marketing: Track email campaign effectiveness

3. Types of Cookies We Use

First-Party Cookies

These are cookies set directly by our website (kisolve.no). We use them for:

• Website functionality and user preferences
• Shopping cart and checkout process
• Basic analytics about site usage
• Security and fraud prevention

Third-Party Cookies

These are cookies set by external services we use:

• Google Analytics: Website traffic analysis
• Google Ads: Advertising and remarketing
• Facebook Pixel: Social media advertising
• Payment Providers: Secure payment processing
• Email Services: Newsletter and marketing emails

4. Cookie Duration

Session Cookies

These are temporary cookies that are deleted when you close your browser. They are used for:

• Shopping cart contents
• Login status during your visit
• Form data while navigating

Persistent Cookies

These remain on your device for a set period or until you delete them:

• 30 days: User preferences and settings
• 90 days: Marketing and advertising cookies
• 2 years: Analytics cookies for long-term trends
• Custom periods: Varies by third-party service

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Block all cookies: Prevents all cookies from being stored
• Block third-party cookies: Allows only our website's cookies
• Delete existing cookies: Removes cookies already stored
• Get notifications: Alert you when cookies are being set

Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Opt-Out Tools

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Google Ads: Google Ad Settings
• Facebook: Facebook Ad Preferences

6. Impact of Disabling Cookies

If you disable cookies, some website features may not work properly:

Essential Functions That May Be Affected

• Shopping cart may not remember items
• You may need to re-enter information repeatedly
• Website preferences won't be saved
• Some pages may not display correctly
• Checkout process may not work

Features That Will Still Work

• Browsing product catalogues
• Reading product information
• Contacting us via phone or email
• Accessing policy pages

7. Updates to This Cookie Policy

We may update this cookie policy from time to time to reflect:

• Changes in the cookies we use
• New features on our website
• Changes in legal requirements
• Updates to third-party services

We will notify you of significant changes by updating the "Last updated" date at the top of this page.

8. Your Rights

Under GDPR and Norwegian privacy laws, you have rights regarding cookies and tracking:

• Consent: We ask for your consent before using non-essential cookies
• Withdraw Consent: You can withdraw consent at any time
• Access: You can request information about cookies we've stored
• Deletion: You can request deletion of tracking data

9. Contact Us About Cookies

If you have questions about our use of cookies or want to exercise your rights:

10. More Information

For more information about cookies and online privacy:

• Norwegian Data Protection Authority: www.datatilsynet.no
• About Cookies: www.aboutcookies.org
• Your Online Choices: www.youronlinechoices.eu